No analysis options
Hello,
I signed up to SMEasure today and entered some weekly gas readings.
Unfortunately, I can't see any analysis options, either in IE8, or
in Google Chrome. Any ideas? Do you have a User Guide on the
site?
thanks
Log in to SMEasure
Hello,
I signed up to SMEasure today and entered some weekly gas readings.
Unfortunately, I can't see any analysis options, either in IE8, or
in Google Chrome. Any ideas? Do you have a User Guide on the
site?
thanks
Support Staff 2 Posted by SMEasure Administrator on 08 Mar, 2010 04:57 PM
Hi David,
Apologies for the 'out of office' reply. One of the support team is away at the moment.
SMEasure determines weekly consumption by calculating the difference between one reading and the previous. Normally, if you enter a reading older than the ones you've already entered (such as when you enter a batch, starting with the most recent), SMEasure will recalculate consumptions for all of the more recent readings. We've recently had to temporarily disable this, because of problems arising with users with very many readings. For now the workaround is either to enter your readings chronologically (oldest first), or, after you've entered a batch of readings, to re-save each in turn starting with the oldest. I've done this for the six or so readings you entered, so you should now see some analysis.
Cheers,
Rob
3 Posted by david.sundin on 09 Mar, 2010 07:56 AM
Hi Rob,
thanks, that's great, I can see the analysis now.
Regards,
Dave